In Australia government agencies at the Federal and State level are required to act as Model Litigants in disputes.
The CEOs of all four major Australian Banks have now made a public commitment to also act as Model Litigants through the dispute resolution process with customers..
Each party must be afforded a reasonable opportunity to present his or her case -including evidence - under conditions that do not place him or her at a substantial disadvantage vis-a-vis his or her opponent.
Additional workstreams are currently in the planning stage.